This Forum highlighted emerging trends and options for distributed capture including Back Office Conversion. The Remote Deposit Capture Forum examined challenges, opportunities and business drives for implementing remote capture:
Keith Theisen, Senior Vice President, Wells Fargo Bank
Remote Deposit Capture has been one of the
fastest growing cash management tools ever
introduced to the payments industry. Now successfully
deployed in most large banks, an increasing number
of smaller financial institutions, third-party providers and a
growing number of businesses are seriously considering
implementing Remote Deposit Capture. What is on the horizon for this technology
as it reaches toward maturity? This session examined the
opportunities and challenges, what is in store for the next generation
of Remote Deposit Capture, and what it means to the growth of check electronification
at the point of capture.
1:30 - 2:30 pm
Concurrent Sessions
Successful Remote Deposit Capture Deployment at National City Bank
Danne Buchanan, CEO, NetDeposit
Mary Ann Francis, Sr. Vice President, National City Bank
A successful Remote Deposit Capture solution deployment involves more than just adding a check scanner to an existing check processing mechanism. Successful Remote Deposit Capture deployments involve understanding how the product works within the existing system to provide effective and efficient solutions that drive quantifiable financial results. This session discussed how Remote Deposit Capture can improve processes by understanding the ways in which the technology, the banking partner and the organization can stream line deposit, accounts receivable, remittance functions and cash management.
The Economies of Back Office Conversion
NACHA's newly implemented Back Office Conversion (BOC) rules have
the potential to dramatically change the check payments landscape. What
do these rules mean for your company? Which factors do you need to consider when deciding if BOC is right for you? Speakers offered specific benchmarks of BOC in the areas of reduced bank fees, increased funds availability, and increased speed of return items.
Implementing Back Office Conversion
Kathy Levin, Senior Vice President, GACHA
Elizabeth O'Donnell, Dillard's
Back Office Conversion (BOC) was introduced in March 2006 and enables retailers and billers to convert payments received at the point of sale or manned bill payment locations to ACH entries in a controlled, back-office environment. What will the impact be to each of the ACH participants? How does it compare with other check conversion solutions? This session provided a review of the requirements of Back Office Conversion from a rules perspective, as well as discussed implementation and operational considerations.
Fred Campos, Vice President, RemitPlus™, AudioTel Corporation
Widespread use of image processing along with internet connectivity has allowed the largest remittance and lockbox processors to reap the benefits of offshore data keying and correction. NOW, that same functionality has created a strong foothold in merchant capture for smaller processors in managing load-levels.
This session broke down the pros and cons for deploying an affordable, on-demand, remote keying solution in the merchant capture and mid-tier remittance market by implementing the perfect solution for peak periods.
Tuesday, August 14, 2007
7:30 - 9:00 am
Sponsored by
Remote Deposit Capture Networking Breakfast
10:30 - 11:30 am
Brinks US: Next Generation Vault Cash Management through ASP-based Remote Deposit Capture Technology
Paul Blachowicz, Manager of Customer Solutions, Brinks Inc.;
Randy Malchar; Metavante Corporation
For several years Brinks U.S. has managed a large national network of more than 100 cash vaults around the country. In 2007 they have enhanced this offering with the addition of ASP-based remote deposit capture solutions that integrate with financial institution back-office systems, providing check image capture, electronic presentment, and customer posting information.
2:00 - 3:00 pm
Concurrent Sessions
Ready, Set, Click! A Merchant’s-eye View of
How to Implement a Remote Deposit
Automation Solution
Jeanette Pilie, First VP, Product Management, HSBC Ken Trometer, Treasury Supervisor, MOOG
Paul Citarella, Exec. VP & General Manager, Alogent Corporation
As a merchant, making the strategic decision to adopt remote
deposit automation is one thing. But, how do you manage a
successful implementation? This case study session detailed
the experience of one end user who teams up with their bank
and a remote deposit solution provider, to explain their process
from beginning to results.
Back Office Conversion Workflows: Evaluating the Models
Kristine Oberg, VP Product Development & Group Manager, US Bank
Tom Kettell, VP, Marketing, RDM Corporation
NACHA’s Back-Office Conversion eliminates many of the operational barriers that have prevented retailers and billers with walk-in payments from taking full advantage of check conversion for over-the-counter transactions. Is BOC as simple as taking the checks and running them through a scanner in the backroom? It can be. But there are more deposit processing scenarios to be considered. This session covered some of the workflows in play in the marketplace, examined benefits of each, and helped evaluate which model may make sense for your organization. Returned item considerations were also addressed.
3:15 - 4:15 pm
Remote Deposit Capture Experiences from
the Real World
Lori Adamski, Senior VP, Operations, Conestoga Bank
Beth Neidrauer, Item Processing Department Manager, First Niagra Bank
Shawn Kruger, Director of Business Development, Open Solutions
There are many drivers for implementing remote deposit capture including maintaining a competitive offering with the top banks, reducing transportation costs, improving funds availability and expanding the processing window for your customers. But does remote deposit capture really deliver a return on your investment?
Wednesday, August 15, 2007
8:30 - 9:30 am
Check Image Exchange Panel
Rusty Carpenter, Chief Strategy & Business Development
Officer, Viewpointe
Susan Goold, ECS Product Manager, SVPco
Dan Littman, Payment System Consultant,
Federal Reserve Bank, Cleveland
Dick Zedeker, Assistant VP, Major Accounts
Sales/C.O.E., NCR Corporation
Industry executives discussed the future of image
exchange and shared information on current
trends and statistics related to the image adoption with predictions
on the future check imaging landscape. Attendees
gained a greater understanding of the benefits and barriers to
adoption, the risks of delaying adoption, and how these benefits
and risks accelerate over time.
9:45 - 10:45 am
Capturing More Customers with Remote Deposit
Charles Kelly, Senior VP, Processing Services, Sky Bank
Bob Meara, Senior Analyst, Celent, LLC
Steve Buchberger, Sr. Vice President – Payment Solutions, WAUSAU
Remote deposit capture has expanded from deposit processing to include C2B and B2B payment processing, presenting additional markets and revenue opportunities. What are the primary benefits of this phenomenon?