Thank you for participating in the 2009-2010 Payments Processing Benchmark Study. The study, produced by TAWPI and Blueflame Consulting, gathered timely and actionable information which can help remittance processing professionals assess their operational performance as new technologies are implemented and processes are improved to provide efficient support for customers.

As a survey respondent, we are pleased to provide you with the 45-page comprehensive executive summary.

Click here to download the executive summary

Please be advised that this report is Copyright © 2009. All rights reserved. Reproduction by any method or unauthorized circulation is strictly prohibited, and is a violation of federal copyright law. This document or any part thereof may not be reproduced in any form without the express written permission of the publisher.

The full 200-page report is now available for purchase.  Survey participants, you are entitled to receive $250 off the price of the report (normal price is $500 for TAWPI members/$1,000 for non-members).  Contact Melissa Comeau mcomeau@tawpi.org for discount code for survey participants.

Thanks again for your participation. We appreciate your involvement and believe you'll find the results of the study to be very enlightening.

To learn more about Blueflame Consulting, visit www.bflame.com or email ed.bachelder@bflame.com.