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Document Imaging Services & Document Imaging Software
Companies involved in Document Imaging Services or Service Bureau’s, are specialized firms that offer document scanning and/or data entry services, usually based on a per document price. Document Image Services are located within the United States (“Onshore”), in Canada,Mexico, or the Caribbean (“Nearshore”), or overseas, in Europe, South America, Asia-Pacific and India(“Offshore”).Outsourcing document imaging, especially offshore, has accelerated dramatically in recent years. Key reasons include increased bandwidth, faster document scanners, more standardization for data transfer, and the opportunity for competitive advantage created by round-the-clock business days and compressed cycle time. Furthermore, outsourcing data entry enables an organization to focus on its core competency, whether it’s product development, services, distribution, retail, etc. Of course, the main driver for use of outsourcing is cost savings. Process management, security, and legal compliance add further complications and a level of risk that has associated costs, sometimes significant ones. Penalties for non-compliance with government regulations, such as HIPAA, Sarbanes-Oxley, and the Patriot Act, can be quite expensive. For example, violations of HIPAA medical information privacy rules carry fines in the hundreds of thousands of dollars.
The decision to outsource data entry must take into consideration the necessary degree of security, confidentiality, and privacy protection, which are constraints imposed on the process by compliance legislation.
When choosing the right document imaging software one must realize that document imaging and document capture have been emerging for so long you’d think they have been fully emerged by now. Rather, it’s clear that these technologies, and work processes that deploy them, will be emerging forever- remaining in constant state of change. The convergence of document capture and transaction processing cannot be disputed. The functions of capturing from business documents or extracting data from forms have always been operationally similar to extracting payment information and crediting accounts.
As a result choosing a document imaging software solution that is compatible with all your needs becomes critical in your buying decisions.
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