TAWPI - The Association For Work Process Improvement


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Publications & Resources

2008 Outsourcing Service
Provider Directory – Now available!

TAWPI research indicates 58% of respondents are planning on outsourcing components of their operations. With the overwhelming move towards outsourcing. Thousands of decision-makers turn to TAWPI’s 2008 Outsourcing Service Provider Directory every year as a starting point in their search for their best fit.

Downloaded 25,000 times during the last 24 months.

Click here to download your free copy of the directory.


To order any publication or CD, click here and select "publications", or "Educational Audio Tapes"

*For each shipped item a S&H fee will be applied at the time the order is processed.

Click links below for further descriptions and order information.

Publications

Back Office Conversion-A Practical Guide for Payments  Processing Professionals

2006 Forms Processing & Data Capture Study
Information Capture Professional (ICP) Handbook, Second Edition
Check Electronification in a Changing Market-From the Biller's Point of View

2005 Remittance Processing Study

How to Evaluate a Business Case for ARC Check Conversion
TAWPI Glossary of Terms
Remittance Processing Standards in Multiple Payment Settings
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CD's
Business Case for Check 21/ECP Audio CD
Marketing Remote Deposit Capture Webinar Audio CD
Trends in Wholesale Lockbox Processing Webinar Audio CD

User Guides


Back Office Conversion-A Practical Guide for Payments Processing Professionals

This comprehensive handbook will give you everything you need to know about Back Office Conversion (BOC). Subjects covered include: Key BOC Rules & Regulations, Benefits of BOC, Issues to Consider when Deciding to Implement BOC, Building a Business Case for BOC, Tips for Choosing a BOC Solution, Potential Fraud Issues.©2007

This book is available as a pdf and will be e-mailed to you once your order and payment are processed.

Download the Executive Summary

Free for PCC Council Members

TAWPI Members:  $79.95;Non-members:  $129.95

To order click here and select "publications" from the products and services list.


Check Electronification in a Changing Market From the Biller's Point of View

In this book the discussion of check electronification has been limited to three clearing models: ARC, Check 21 and Image Exchange. The emerging trend is to use some combination of electronic clearing models, often with the help of decision tools that can identify the most cost effective clearing methods. The intent of this document is to provide a baseline for comparing the three primary approaches to electronic check clearing.©2006


This book is available as a pdf and will be e-mailed to you once your order and payment are processed.

Free for PCC Council Member Click here

TAWPI Members:  $29.95;Non-members:  $49.95

To order click here and select "publications" from the products and services list.

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The 2005 Remittance Processing Benchmarking Study

This study includes benchmarking data from more than 100 remittance processing sites. The study reports on current and future trends in mail and remittance processing and examines the productivity and cost of processing payments through an analysis of various functions within remittance operations. Data in the report includes:

  • Benchmarking data from more than 100 remittance processing sites

  • Participants from banking, utilities, telecommunications, insurance, credit card, state government, wholesale and retail lockboxes


TAWPI Members: *$500; Non-members: *$1,000

 

To order click here and select "publications" from the products and services list..

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How to Evaluate a Business Case for ARC Check Conversion


Published in May 2003, and updated in July 2005, this 66-page report is for billers, banks and vendors who are evaluating the ROI of implementing ARC check conversion. It includes an evaluation matrix, potential benefits and costs, risks to success, actual case studies, and other valuable information essential to a business evaluation. ©2005

TAWPI Payments Capture and Clearing Council Members - FREE order online
TAWPI Members: *$149.00;Non-members: *$249.00
download order form  
For a complimentary copy of the executive summary click here.  

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2007 Technology Resource Guide (TRG)

A valuable reference tool used by thousands of end users looking for hardware, software and services in remittance processing, data capture, forms processing, imaging, document management and electronic information processing.

download 2007 Technology Resource Guide

Technology Resource Center (TRC).


Remittance Processing Standards in Multiple Payment Settings; A Practical Guide for Remittance Processing Professionals

This guide will assist those in the industry interested in comparing their results to average standards in the processing of ARC, IRD's, and Image Exchange. Through the evaluation of data by those who already have the experience in processing ARC and IRD's, the averages of checks converted and various components of the returns process have been documented. From these experiences, estimates of Image Exchange averages have been documented.  ©2004

TAWPI Members: *$49.95;Non-members: *$69.95

To order click here and select "publications" from the products and services list

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The Information Capture Professional Handbook, 2nd Edition  
A Guide to Information Capture Practices & Operations


This 200-page resource guide will help industry professionals to better understand technology, applications and operational processes in the areas of payment/remittance processing, data capture, imaging operations and forms processing.

This second edition handbook is the primary body of knowledge for the Information Capture Professional credential. More than 40% of the information contained within the ICP Handbook is either entirely new or substantially revised. Additional topics that were not relevant at the time of the first printing - ARC, Check 21, regulatory compliance - were created for the book to reflect not only the information capture professional's expanded role but also the increased regulatory environment and scrutiny. This new body of knowledge builds on the previous ICP Handbook, while also capturing important trends, both evolutionary and revolutionary, that are shaping the profession. ©2006


TAWPI Members:  $99; Non-members:  $139 (plus shipping and handling)

order online. or  download order form

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Automated Forms Processing: A Primer on How to Capture Paper Forms Electronically and Extract the Data Automatically

By Harvey Spencer, President, Harvey Spencer Associates


This book discusses the complete relationship of a form to the business process from the design of the form to improve its ability to be captured through the capture process. It looks at the types of forms that are currently being automated and the technologies being used to develop these systems and shows what is important to the would be user and what is not. ©1999


TAWPI Members:  *$19.96; Non-members:  *$24.95


To order click here and select "publications" from the products and services list.

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TAWPI Glossary of Terms


This handy reference book is intended to aid professionals involved in mail, remittance and document and forms processing. It provides an alphabetical list of the latest terms and acronyms to help you keep pace with the rapidly changing technology of the 21st century marketplace.


TAWPI Members: * $19.95; Non-members:  *$29.95


To order click here and select "publications" from the drop down menu on the next page.

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Business Case for Check 21/ECP - Audio CD

This Webinar, held on March 25, 2008, detailed how companies can build a compelling business case for Check 21/Electronic Check Presentment in a lockbox environment.

TAWPI Members: * $49.00; Non-members:  *$139.00

To order click here and select "Educational Audio Tapes" from the products and services list.


Marketing Remote Deposit Capture - Audio CD

This Webinar, from July 2007, provides the key elements of a successful marketing plan around your remote deposit capture offering.


TAWPI Members: * $49.00; Non-members:  *$139.00

To order click here and select "Educational Audio Tapes" from the products and services list.

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Trends in Wholesale Lockbox Processing - Audio CD

This interactive panel discussion, from July 2007, features insight and advice from prominent industry experts on the latest technologies and strategies for wholesale lockbox processing.

TAWPI Members:*$99.00; Non-members:  *$119.00

To order click here and select "Educational Audio Tapes" from the products and services list.

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TAWPI 2007






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