TAWPI publishes a number of operations guides, benchmarking studies and
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For a summary list of available publications, please visit our online store
TAWPI Member Benefit! Most white papers and case studies are now available only to TAWPI members, but here are some samples:
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Publications Available for Sale
The 2009-2010 Payment Processing Benchmark Study
The 200-page report is the most current, comprehensive study ever produced on current and future trends in mail and remittance operations. The report examines the productivity and cost of processing payments through an analysis of various functions. Get critical information on:
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- Measurement of payment processing performance across dozens of benchmarking dimensions, including volume adjusted cost per item for both clean and exception items.
- Integration levels of front-end payments systems with back-end ERP platforms (e.g., SAP, PeopleSoft, etc.)
- Data on the adoption of ARC and Check 21 image deposits and statistics on the growth of biller direct recurring payments using ACH, debit and credit cards
- Feasibility and cost justifications for in-house versus outsourcing of various functions.
Cost: $500 for TAWPI Members $1,000 for Non-members
The report is available as a downloadable pdf. Once your order and payment are processed, you will be provided access to a web page where the document can be downloaded. © 2009
2009 Document Management Study
This report examines current market trends in the adoption of document management technologies, cost per item, processes and cost cutting strategies among document management end-user organizations. Industry professionals will gain a sense of where their document management operations measure up compared to their peer-groups and have a better understanding of actionable implementation strategies for their own operations. ©2009
FREE to TAWPI Members! Download the 2009 Document Management Study Here
Not a member? Receive TAWPI membership for a year with your purchase of the Document Management study - $225

Purchase online or download order form or Download Executive Summary2009
Outsourcing Service Provider Directory
TAWPI research indicates 58 percent of respondents are planning on outsourcing components of their operations. With the overwhelming move towards outsourcing. Thousands of decision-makers turn to TAWPI's 2008 Outsourcing Service Provider Directory every year as a starting point in their search for their best fit. Downloaded 25,000 times during the last 12 months.
Click Here to Download the Directory
The Information Capture Professional Handbook, 2nd Edition: A Guide to Information Capture Practices & Operations
This 200-page resource guide will help industry professionals to better understand technology, applications and operational processes in the areas of payment/remittance processing, data capture, imaging operations and forms processing.
This second edition handbook is the primary body of knowledge for the Information Capture Professional credential. More than 40% of the information contained within the ICP Handbook is either entirely new or substantially revised. Additional topics that were not relevant at the time of the first printing - ARC, Check 21, regulatory compliance - were created for the book to reflect not only the information capture professional's expanded role but also the increased regulatory environment and scrutiny. This new body of knowledge builds on the previous ICP Handbook, while also capturing important trends, both evolutionary and revolutionary, that are shaping the profession. ©2006
TAWPI Members: $99; Non-members; $139
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TAWPI Glossary of Terms
This handy reference book is intended to aid professionals involved in mail, remittance and document andforms processing . It provides an alphabetical list of the latest terms and acronyms to help you keep pace with the rapidly changing technology of the 21st century marketplace.
TAWPI Members: * $19.95; Non-members: *$29.95
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