TAWPI - The Association For Work Process Improvement


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ICP Sample Test Questions

 

 

1. Which is the most common method for reading data from merchandise in retail stores?

a. Intelligent character recognition
b. Barcode recognition
c. Optical character recognition
d. Optical mark recognition

2. The process of routing checks to the bank on which they were drawn is called:

a. Sorting
b. Proof of deposit
c. Cash letter presentment
d. MICR encoding

3. Which is the most important factor to consider when developing instructions for completing a form?

a. Use of color
b. Location of the instructions
c. Length of the instructions
d. Font typeface

4. What is the name of the electronic storage medium that is not immediately accessible but can be loaded through programming?

a. On-line
b. Archived
c. Near-line
d. Indexed

5. Which of the following project budget methods is typified by top and mid-level managers passing down the budget requirements?

a. Top down budgeting
b. Budget request
c. Planning, programming, and budgeting systems
d. Zero-based budgeting

6. Calculate the full-time equivalent of a part-time person who works 10 hours per week based on a standard 40-hour work week.

a. .25 FTE
b. .50 FTE
c. .75 FTE
d. 1.00 FTE

7. Ergonomic environments are mandated by:

a. Federal Communication Commission
b. TAWPI
c. Occupational Safety and Health Association
d. Federal Data Entry Committee

8. Thresholding is a process in document management systems that:

a. Computes an average grayscale level for a set of pixels
b. Converts grayscale data into black and white within the scanner
c. Measures the image processing speed of a scanner
d. Automatically adjusts contrast of each image in a batch

9. Jane Smith is completing a catalog order form. She is placing an "X" next to each item she is ordering. What technology will most likely be used to process the form?

a. Magnetic Ink Character Recognition
b. Optical Character Recognition
c. Intelligent Character Recognition
d. Optical Mark Recognition

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10. What is a common method of key-stroke reduction?

a. Duplicating previous field values
b. The use of ergonomically designed keyboards
c. Utilization of key verification
d. Implementation of a read-ahead feature

11. What does the acronym EDMS stand for?

a. Electronic Data Management Source
b. Electronic Data Management System
c. Electronic Document Management System
d. Electronic Document Management Source

12. Which is the most important thing to determine before performance incentives can be considered?

a. Current salaries
b. Sources of motivation
c. Current productivity rates
d. Current system performance status

13. The risk factor in CRT radiation exposure is best described as:

a. Inconclusive
b. High when exposure exceeds one hour
c. Extremely hazardous
d. Variable, depending on age of CR

14. In conjunction with other recognition methods, OCR converts scanned digital images into:

a. ICR
b. ASCII
c. HTML
d. EBCDIC

15. With respect to data capture, gray scale is used to:

a. Reduce data storage requirements
b. Improve readability by providing clearer details of the document
c. Reduce transmission time from one computer to another
d. Improve readability of two-dimensional images

16. What is the US Federal Regulation governing the location of the depositor's endorsement?

a. Reg E
b. Reg 2
c. ANSI X-12
d. Reg CC

17. What is a feature for balancing batches in financial transaction processing?

a. Pre-sorting
b. Batch Balancing
c. Background processing
d. Double Key Entry

18. Which is an example of Information Grouping?

a. Group by form size
b. Group by type style
c. Group by topic
d. Group by alignment

19. To ensure the fastest retrieval, where should digital documents be stored ?

a. Off line
b. On line
c. Near line
d. Close line

20. Which is the most common way for a project to terminate?

a. Integration
b. Additional
c. Starvation
d. Extinction

21. Determining how a form will be processed, and the order in which it should be processed, is what type of information grouping?

a. Group by form user
b. Group by topic
c. Group fill technique
d. Group by processing technique or sequence

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Interested in earning the ICP?

For additional information, please submit our Information Request Form or contact Melissa Comeau via e-mail at mcomeau@tawpi.org.

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TAWPI 2007






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